POLICY INDEX

Acceptance of the EduVisa Policy Index indicates a thorough understanding and willingness to comply with all the listed EduVisa Policies as it applies to Visitors, Students, Instructors and Users of the EduVisa website, related documentation, related services, terms and conditions and information provided and obtained for administrative and academic purposes:

 

MATERIAL USAGE POLICY

EduVisa Graduate School of Management provides this site (www.EduVisa.co.uk) to you subject to the terms contained in this document (agreement). If you do not agree with any of the terms of this agreement, do not access or otherwise use this site. Your use of this site shall be deemed to be your agreement to abide by each of the terms set forth below or alternatively indicated on this website. It is the responsibility of the customer (student/learner) to read such conditions before entering a transaction. EduVisa Graduate School of Management grants you a personal, non-transferable and non-exclusive right to use its materials and software on any personal media device; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify any of the material in any manner or form. You agree not to access EduVisa Graduate School of Management products or services by any means other than through the interface that is provided by EduVisa Graduate School of Management for use in accessing the EduVisa Graduate School of Management services and products. By registering with www.EduVisa.co.uk, you represent that you are of legal age to form a binding contract. You agree to provide true, accurate, current, and complete information about yourself in all required fields of the registration form. If any of your information changes, you agree to update your registration information as soon as possible. Suppose EduVisa Graduate School of Management suspects that your registration information is not complete, current, or accurate, or that you have otherwise violated these Terms of Use. In that case, your account may be subject to suspension or termination, and you may be barred from using the www.EduVisa.co.uk website.

 

PRIVACY POLICY

The privacy of the user of www.EduVisa.co.uk is important to us at EduVisa Graduate School of Management. Users should refer to our privacy policy for information about how EduVisa Graduate School of Management collects and uses personal information. Details of the usage of the information provided provide are set out in our Data Protection Policy. By agreeing and accepting this agreement you consent to EduVisa Graduate School of Management disclosure and use of your information as described in the privacy policy.

 

USER ACCOUNT SECURITY

The creation of a user account on the EduVisa website is required to proceed with registration for any course or programme offered by the EduVisa Graduate School of Management.  You will be required to create a secure user code and password. You are responsible for maintaining the confidentiality of the password and user code and for all activities under your account. You agree to (1) immediately notify EduVisa Graduate School of Management of any unauthorised use of your password or account or any other breach of security and (2) ensure that you log out from your account at the end of each session. EduVisa Graduate School of Management cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.

 

PROPRIETY RIGHTS (TRADEMARK & COPYRIGHT)

You acknowledge and agree that any content, including but not limited to text, data, photos, graphics, etc. or material contained or distributed through the site, by EduVisa Graduate School of Management, its advertisers or third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws. You, therefore, may not under any circumstances use or distribute any content received through the site without the authorisation of the content owner. You agree not to publish, reproduce, copy, in whole or part, nor upload, download, post, email, sell or otherwise distribute content available through the site.

 

WEBSITE RULES OF CONDUCT

The following rules of conduct apply to your use of the website and to all materials you post on www.EduVisa.co.uk, including text, data, graphics, audio or video content, sound, chat, messages, files, or any other material (collectively user submissions) whether the user submission is included in blogs, discussion groups, emails, profiles, comments, or any other portion or feature of www.EduVisa.co.uk or related websites.

You may not, in connection with the Website:

  • Upload, post, email or otherwise transmit any user submission that is libellous or defamatory, pornographic, sexually explicit, unlawful or plagiarised.
  • Infringes or violates any patent, copyright, trademark, trade secret or other property right.
  • Breaches a duty of confidentiality by which you are bound due to a contractual or fiduciary relationship (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
  • A reasonable person would consider harassing, abusive, threatening, harmful, vulgar, profane, excessively violent, racially, ethnically, or otherwise objectionable or offensive in any way.
  • Constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, or hate speech.
  • Violates or encourages others to violate any applicable law, statute, ordinance, or regulation.
  • Promotes software or services that deliver unsolicited e-mail; or
  • Contains viruses, Trojan horses, worms, time bombs, cancelbots or other similar harmful programming routines.

 

INTERNET & ONLINE ACCESS POLICY

Access to the EduVisa Virtual University System (EVUS) (Student Dashboard, Course Catalogue, Study Manuals, Online Message Support and Module Tests) requires a correctly configured and functional internet data connection which can be operated via ADSL, Mobile Data (Cellphone) or WIFI connections. EduVisa Graduate School of Management is unable to provide any guarantees about the levels (speed) of connectivity to the EduVisa Virtual University System (EVUS) that may be impacted by your personal media device (mobile phone, router, data package etc), the service of your data service provider, power outages or Internet network connectivity. As a result, EduVisa Graduate School of Management cannot accept any responsibility for any connectivity issues that students may experience. Students will be notified in advance of any maintenance downtime (not longer than 60 minutes) that may affect access to the EduVisa Online Learner Management System once during a 6-month period.

 

PAYMENT & REFUND POLICY

  • Please note that electronic transfers/direct bank deposits may take between three and seven working days to reflect in the indicated EduVisa bank account or payment gateway.
  • Please note that the registration and academic status will remain "inactive", "unenrolled" or "waitlisted" until payment has been verified by the financial institution. Access to the course material will only be made available to the student once payment has been confirmed by the financial institution. Any variance of this requirement shall be at the discretion of EduVisa Graduate School of Management. 
  • Please note that at the time of registration, a student becomes liable for payment of the FULL COURSE FEE relevant to the specific academic year.
  • Please note that reimbursement of fees is not permitted due to the prepayment of international accreditation and academic fees in advance.  Should students not be able to continue their studies for health or exceptional circumstances they may apply for an "academic sabbatical" not exceeding a period of 18 months after which the student must commence or continue with studies. Failure to commit to studies within a 18-month period will result in the cancellation of the registration and will require re-registration at a later stage or course intake. 
  • All student payments need to be completed before the relevant certification or diploma will be issued to the student.

 

ADMISSION POLICY

  • Possession of prescribed qualifications for admission to any learning programme does not automatically qualify a student for registration.
  • Admission of a candidate as a registered student is at the discretion of the EduVisa Admissions Committee which will consider such an application in the context of the EduVista Recognition of Prior Learning and Experience and Initial Learner Assessment (Pre-Registration) Policy.
  • Reasons for either accepting or not accepting a student for registration purposes will not be disclosed unless deemed necessary by the EduVisa Admissions Committee. 
  • The prospective student may be requested to comply with additional requirements such as an online interview, special assignment or an oral or written examination or submission.
  • The admission policy is reviewed annually, and the admission requirements from the previous year may not apply.
  • It is the responsibility of prospective students to regularly check their emails and student message systems (EVUS) to keep abreast of administrative and academic developments.
  • Application for any programme implies acceptance by the applicant of the admission policies and procedures.

 

INITIAL (PRE-REGISTRATION) LEARNER ASSESSMENT POLICY

Please mouse-click on the following link to download the Initial (Pre-Registration) Learner Assessment Policy. 

 

RECOGNITION OF PRIOR LEARNING AND EXPERIENCE (RPLE)

Please mouse-click on the Recognition of Prior Learning and Experience link to access the policy document.

 

DOCUMENT SUBMISSION POLICY

Applying for admission to any academic programme may require the following:

  • Submission of certified copies of your highest qualifications.
  • Submission of a curriculum vitae, which must reflect all your qualifications and the latest grades received.
  • Submission of certified copies relating to all courses/programmes attended at any other institution, prior to approving admission to the learning programme involved as may be requested by the Admissions Committee. 
  • Submission of "proof of registration" where the student has registered for but not yet completed the relevant programme at another academic institution.

 

RESOURCE LINKS POLICY

  • EduVisa Graduate School of Management (www.EduVisa.co.uk), or third parties may provide, links to other websites or resources. As EduVisa Graduate School of Management has no control of such sites and resources, you acknowledge and agree that EduVisa Graduate School of Management is not responsible for the availability of such sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources or the policies of such sites and resources.
  • EduVisa Graduate School of Management is not responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.
  • EduVisa Graduate School of Management cannot be held responsible for the non-delivery or non-performance of third-party institutions or organisations that EduVisa Graduate School of Management is required to collaborate with for academic and/or legal purposes.

 

WEBSITE CORRECTIONS POLICY

EduVisa Graduate School of Management uses reasonable endeavours to ensure the information on the website is accurate. However, the information and product listings on the site may contain typographical errors or inaccuracies and may not be complete or current on a given date. EduVisa Graduate School of Management cannot provide any guarantee that any information is accurate, complete, up-to-date and, to the fullest extent permitted by law, accepts no liability for any loss or damage caused by any reliance placed on such information placed by the website user or any person to whom such information is communicated. EduVisa Graduate School of Management shall have the right at any time without any liability or notice to amend, or remove any website content including prices, marketing literature, or other documents if such alterations do not materially affect the quality of services provided.

 

WEBSITE DISCLAIMER POLICY

The user of www.EduVisa.co.uk hereby agrees that the use of the website shall be at the sole risk of the user. To the fullest extent permitted by law, EduVisa Graduate School of Management, and any subsidiary, parent, affiliate, officer, director, licensor, employee, supplier, distributor, reseller agent, owner, or operator of www.EduVisa.co.uk, disclaim all warranties, express or implied, in connection with the website and the use thereof. EduVisa Graduate School of Management makes no warranties or representations about the accuracy or completeness of the website content or the content of any sites linked to this site and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from access to and use of the website, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, (iv) any interruption or cessation of transmission to or from the website, (iv) any bugs, viruses, trojan horses, or the like which may be transmitted to or through our website by any third party, and/or (v) any omissions or errors in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website. EduVisa Graduate School of Management does not warrant, guarantee, endorse, or assume responsibility for any hyperlinked website or other promotion, and EduVisa Graduate School of Management will not be a party to or in any way be responsible for monitoring any transaction between the user and third-party providers of products or services. No information or advice, whether written or oral, obtained by you from EduVisa Graduate School of Management or through or from the service shall create any warranty not expressly stated in the terms of use. As with the purchase of a product or service through any medium or in any environment, the user should exercise good judgement and caution where appropriate.

 

LIMITATION OF LIABILITY POLICY

In no event shall EduVisa Graduate School of Management, or any subsidiary, parent, affiliate, officer, director, licensor, employee, supplier, distributor, reseller agent, owner, or operator of, be liable to you for any indirect, direct, special, punitive, incidental, or consequential damages whatsoever resulting from any (i) mistakes, errors, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, (iv) any interruption or cessation of transmission to or from our website, (iv) any bugs, trojan horses, viruses, or the like, which may be transmitted to or through our website by any third party, and/or (v) any omissions or errors in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, emailed, or otherwise made available via the website, whether based on warranty, tort, contract, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. The user of the website specifically acknowledges that EduVisa Graduate School of Management shall not be liable for user submissions or for any offensive, defamatory, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. The website (www.EduVisa.co.uk) is controlled and offered by EduVisa Graduate School of Management from its registered address in the United Kingdom as well as approved digital platforms and secure data centres around the world. Those who access or use www.EduVisa.co.uk from other jurisdictions do so of their own volition and are responsible for compliance with local law.

 

ACADEMIC MISCONDUCT, MALPRACTICE AND PLAGIARISM POLICY

This Policy provides guidance to students and academic staff on Academic Misconduct, Malpractice and Plagiarism Policy. The aim is to maintain the integrity of academic awards and procedures. The procedures will ensure consistency of  approach by all members of staff and will supplement the college’s disciplinary procedures and will ensure that the integrity of the processes of assessment and procedures for dealing with academic misconduct are applied consistently and that these procedures comply with the requirements of external awarding bodies. This policy applies to all formative and summative assessments both internal and external and describes procedures to ensure the integrity of the assessment process and satisfactory academic progress. 

Academic dishonesty covers any attempt by a student to gain an unfair advantage (e.g. extra marks) for her/himself, or for other students, by unauthorised means. Examples of such dishonesty include collusion, deceit, plagiarism, presenting of copied material as your own and cheating in examinations:

  • Collusion includes, but is not limited to, the conscious collaboration, without official approval, between two or more students, in the preparation and production of work which is then submitted as individual work. In cases where one (or more) student has copied from another, all students involved may be penalised.
  • Deceit includes misrepresentation or non-disclosure of relevant information, including the failure to disclose any cases of work being submitted for assessment that has been or will be used for other academic purposes.
  • Plagiarism is the act of using other people’s words, images etc. as if they were your own. To make clear to readers the distinction between your words, images etc.
  • Cheating is defined as any attempt to gain an unfair advantage in an assessment (including examinations) or assist another student to do so. It includes copying from other candidates, collusion, impersonation, plagiarism, and unauthorised access to unseen examination papers.

It is in the best interests of all students of EduVisa Graduate School of Management to maintain the good reputation of its academic programmes. The candidate/student's cooperation is expected in actively protecting the integrity of the assessment process. It is the duty of all candidate/students of EduVisa Graduate School of Management to have high personal standards of academic honesty in their studies and to report any instances of malpractice of which they become aware. Plagiarism is measured in terms of a percentage which indicates non-original content based on a similarity count that compares the submission of the candidate/student with previously submitted, published, or generated text on databases, journals, and sources available on the Internet. However, the acceptable percentage of plagiarism is considered to be 10% while any plagiarism similarity in excess of 25% is considered as a high percentage which requires suspension of academic enrolment.

Plagiarism comes in many forms, some more severe than others—from rephrasing someone’s ideas without acknowledgement to stealing a whole essay/paragraph. These are the five most common types of plagiarism:

  • Global plagiarism means passing off an entire text by someone else as your own work. 
  • Verbatim plagiarism means directly copying someone else’s or a source on the Internet's words.
  • Paraphrasing plagiarism means rephrasing someone else’s ideas to present them as your own.
  • Patchwork plagiarism means stitching together parts of different sources to create your text.
  • Self-plagiarism means recycling your own past work.
  • AI-Plagiarism occurs when the student try to pass AI-generated text off as his/her work. AI-assisted plagiarism can take various forms, including global plagiarism and patchwork plagiarism. 
  • Failing to use quotation marks and identifying the source
  • Cutting and pasting from the internet
  • Copying and re-wording or summarising someone else’s work without acknowledgement
  • Not labelling diagrams/illustrations produced by someone else

    •          Working with another student when a task should have been done alone 

    •          Paraphrasing - Many students do not realise that paraphrased material should be attributed to the original author 

    •Using a ghost writer. 

Any form of suspected plagiarism (where the student has previously been cautioned about the possibility of plagiarism in his/her submitted text or has been flagged by the anti-plagiarism software of EduVisa ) will lead to a deep-search analysis of relevant material and text submitted by the candidate/student.

Outcome of being flagged for plagiarism:

  • The candidate/student who has definitively made him/herself guilty of any act of the above categories or descriptions of "plagiarism" faces immediate termination of course registration/enrolment without the option of refunding of paid administrative or academic fees to compensate for any institutional reputation damage that EduVisa Graduate School may suffer because of the plagiarism.
  • The infringement will be documented by for future reference, accreditation, placement, and recommendation purposes and will be incorporated in any Student Portfolio requirement which will affect the suitability of the candidate/student's te be recommended for academic progression purposes or employment placement .
  • The candidate/student will be notified in writing via the EduVisa Message System (Student Portal) of such an infringement as well as the punitive measures and possible outcomes following an in-depth and comprehensive analysis of the candidate/student's submitted assessments in any format.
  • The verdict and outcome of the Ethics Committee may make provision for "partial suspension" which will allow the student to complete  the specific course, module or unit effected by the act of plagiarism but will prohibit any further studies without the option of refunding of paid administrative or academic fees. 
  • The candidate/student will appear before an Ethics Committee where extenuating circumstances may be considered after which the committee may either confirm the prescribed punitive measure (immediate suspension) or propose restorative measures that confirm the seriousness of the offence but at the same time grant the candidate/student the opportunity to continue with the academic process. 

 

              

Definition of Academic Misconduct 

Academic misconduct is the overarching term covering plagiarism and academic misconduct.  Plagiarism may include:

 

·         Failing to use quotation marks and identifying the source

·         Cutting and pasting from the internet

•          Copying and re-wording or summarising someone else’s work without acknowledgement

•          Not labelling diagrams/illustrations produced by someone else

•          Working with another student when a task should have been done alone 

•          Paraphrasing - Many students do not realise that paraphrased material should be attributed to the original author 

•Using a ghost writer. 

•

 

Academic Misconduct 

EDUVISA Education Online Business School will ensure that the integrity of the processes of assessment and procedures for dealing with academic misconduct are applied consistently across the School and that these procedures comply with the requirements of external awarding bodies. 

 

Academic Misconduct is: 

 

•          Copying from another candidate in the same examination session

•          Knowingly providing answers to another student in any form

•          Using unauthorised aids in examinations

•          Deliberate falsification of evidence/data/work placement logbooks

•          Impersonation of a student during an examination or assessment

•          Fraudulent use of electronic aids - including mobile phones or iPods

•          Bribery

•          Collusion

•          Inclusion of inappropriate or offensive comments or illustrations in exam material

•          Fabrication of results including experiments, research, interviews etc

•          Illicitly gaining information about the contents of an exam

•          Buying coursework online from an essay bank

•          Submitting jointly written coursework as if it was an individual piece of work

•          Behaving in a disruptive manner during an exam or assessment. 

•

 

Responsibilities 

The Principal is responsible for the implementation and development of this policy.  Course leaders are responsible at induction and throughout the programme, for ensuring learner awareness and understanding of: 

 

a)         what constitutes plagiarism, collusion or cheating

b)        the associated penalties for academic misconduct

c)         appropriate strategies to ensure academic integrity including good referencing skills. 

c)

Tutors are responsible for guidance of learners on the format of formal acknowledgement of source material. All academic staff are responsible for ensuring learners understanding that disciplinary procedures will apply to any learner involved in an intention to deceive. This means any learner who allows another student to copy part or all of his or her work, will be subject to similar penalties as the learner who has plagiarised. Tutors are responsible for informing all students of the extent to which they may collaborate in course work. This should be made clear in writing in the instrument of assessment. 

 

Where Tutors are responsible for producing instruments of assessment, steps should be taken to ensure that these are less likely to permit plagiarism, collusion or other means of cheating. Tutors are responsible for ensuring that all assessments are carried out in such a way that will reduce opportunities for plagiarism, collusion or cheating. 

 

 

External assessment 

The School Examination Officer will communicate directly with appropriate academic staff and invigilators to ensure the required adherence to administrative procedures for external examinations. SQA require a separate signed statement by students for course work submitted for externally assessed examinations. Implementation of the academic misconduct policy will be in line with the guidelines provided by awarding and examining bodies covering incidences of plagiarism or academic dishonesty. Students should be made aware of the policy and probable outcome of academic misconduct as applied by the awarding body regulating the award undertaken. When it is suspected that there is evidence of plagiarism the lecturer should discuss this with the internal verifier or the Principal in order to consider the seriousness of the suspected offence and if the evidence suggests that the offence is minor and not deliberate or is moderate and may be deliberate or is major and is deliberate.  If minor misconduct is proven or acknowledged and is a first offence, it is likely that one or more of the following penalties will be implemented: 

 

a)       verbal warning and counselling and/or learner support

b)       marks deducted or work returned to be resubmitted

c)       a first booking under the College’s Disciplinary Policy. 

c)

Examples of minor misconduct might be: 

When a student cites or paraphrases another person’s work either without any or without some proper acknowledgement;

a)       There is no attempt to deceive and some attempt might be made to acknowledge such as using quotation marks or references such as “It has been claimed….”.

b)      Two students submit virtually identical work but were not aware that each had to submit an individual assignment. 

b)

 

If moderately serious academic misconduct or a second offence of minor misconduct is proven or acknowledged the Principal should be advised and the School Disciplinary Policy implemented. It is likely that one or more of the following penalties will be implemented: 

 

a)       mark/assessment grade will be reduced or awarded zero/fail

b)       learner(s) withdrawn from the unit

c)       learner(s) issued with a written warning

d)       a hearing under the School’s Disciplinary Policy. 

d)

 

Examples of moderately serious cases of academic misconduct might be: 

 

a)       Failure by a student to reference source material despite specific guidelines

b)      Copying a paragraph and making small changes, not acknowledging it in the main body of the work. 

b)

 

If a major case of academic misconduct is proven or acknowledged, the Principal should be advised, and disciplinary procedures implemented. It is likely that one or more of the following penalties will be implemented: 

 

a)       learner(s) withdrawn from the unit

b)      learner(s) withdrawn from all remaining units

c)       learner(s) withdrawn from the course 

d)      learner(s) withdrawn from the School

e)      a hearing under the College’s Disciplinary Policy. 

e)

Examples of major misconduct might be: 

 

a)       A student submits work which is largely cut and paste from the internet and is not acknowledged.

b)       A student tries to download material during an assessment either from his or her own earlier work or from the internet. 

b)

A formal record of investigation describing the offence, the investigation, the outcome and any disciplinary procedures will be kept for any breach of this policy. A record of this will be kept in accordance with school policy relating to student discipline. Files for students who are disciplined for minor or moderate breaches of the policy will be destroyed within 6 months of confirmation that the student has completed his or her studies and has left the college.  Disciplinary files of students who are dismissed will be kept for three academic sessions following the session in which the dismissal occurred.  

 

 

Appeals 

A student has the right of appeal against disciplinary decisions under the Student Appeals Policy and Procedure. Any appeal must be made by the student(s) themselves. 

 

 

Review 

This policy will be reviewed in June each year. 

 

 

DATA PROTECTION & STORAGE POLICY

EduVisa Graduate School of Management uses the personal data of the customer for appropriate purposes and according to statutory regulations. The personal data provided (i.e. name, email address, delivery address, bank details, professional and academic history) is used by EduVisa for the evaluation, initiation, fulfilment, handling and furthering of the education/training contractual process only. This data is treated confidentially by EduVisa Graduate School of Management and is not given to any third parties who are not part of the ordering, delivery, and payment procedures of EduVisa Graduate School of Management or its related collaborating network and is administered in terms of the following legal framework: 

  • EduVisa Graduate School of Management subscribes to the GDPR (General Data Protection Regulation) (Regulation EU 2016/679). To learn more about these new regulations, please visit the following website:  https://ec.europa.eu/info/law/law-topic/data-protection_en

  • EduVisa Graduate School of Management subscribes to the Data Protection of Personal Information Act 4 of 2013 (POPIA) which aims to guarantee the constitutional right to privacy, whilst balancing this against competing rights and interests, particularly the right of access to information. To learn more about the South African Protection of Personal Information Act, please visit the following website: Protection of Personal Information Act (POPI Act) - POPIA.

Student records are only retained as long as is deemed necessary for academic and administrative purposes but not indefinitely.  For the purposes of this policy “student” and/or “candidate” is defined as:

  • any individual who has registered on a programme or course delivered or taught via the EduVisa Virtual University System or Accredited Student/Learner Centre.

  • any individual who has registered directly with EduVisa (academic or administrative) programme;  and

  • any students or candidate of other institutions with qualifications validated by EduVisa or its collaboration partners.

Data retention of student records in general terms refers to the historic academic and administrative relationship created between EduVisa and the student/candidate which may include contractual records, student fee payment records, disciplinary proceedings, support services, a record of course/modules studied as well as their outcomes, associated grades and a record of the qualification that has been awarded to the student/candidate directly or indirectly indefinitely. Completed assessment scripts are retained for a period of 6 years on the Virtual University System (EVUS) following the date of assessment. In the event of a data breach persons effected by the possible breach will be notified of such an event.

EduVisa does not record or store any data or information relevant to the conducting of financial activities or transactions at a personal level as this information is handled by internationally certified PCI-compliant payment gateways which provides e-commerce integration like PayPal, PayFast, Stripe and FlyWire etc. All access to files, such as images and videos, are via URLs that are individually encrypted for each user to prevent unauthorized sharing of resources. The database is encrypted at rest while automated vulnerability scans and penetration testing on systems and source codes are conducted regularly.

 

EXTERNAL QUALITY ASSURANCE POLICY

EduVisa has established a network of senior academics at doctorate and professorship level as well as experienced industry practitioners to assist with the process of external quality assurance.  The function of the Quality Control Panel (QCP) is to ensure that the content of EduVisa curricula reflects accurate curriculum content in line with UK-Ofqual and UK-University curriculum guidelines as required in terms of our inter-university collaboration and progression agreements. More specifically the QCP ALSO evaluate issues such as consistent standards as applied by EduVisa Accredited Centres and system availability to deliver academic programmes.  

 

STANDARD CONTRACTUAL CLAUSE (SCC) (ART.45 & 46 GDPR)

Effective Date: [2019-04-16]

  • Purpose: The purpose of this Standard Contractual Clauses (SCC) Policy is to establish guidelines and procedures for the transfer of personal data from the European Economic Area (EEA) to countries outside the EEA, in accordance with the requirements of the General Data Protection Regulation (GDPR) and other applicable data protection laws.
  • Scope: This policy applies to all personal data transfers from the EEA to countries outside the EEA, where such transfers are subject to the SCCs as defined by the European Commission.
  • Applicability of SCCs: EduVisa Graduate School of Management shall use Standard Contractual Clauses (SCCs) as approved by the European Commission when transferring personal data to countries outside the EEA that do not provide an adequate level of data protection.
  • Responsibilities:
    • Data Protection Officer (DPO): The Data Protection Officer is responsible for overseeing the implementation of SCCs and ensuring compliance with data protection laws.
    • Data Protection Team: The Data Protection Team is responsible for identifying data transfers subject to SCCs, conducting risk assessments, and ensuring that SCCs are incorporated into relevant contracts.
    • Legal Department: The Legal Department is responsible for reviewing and updating SCCs to ensure compliance with changes in applicable laws.
  • Procedure for Implementing SCCs:
    • Identification of Transfers: The Data Protection Team shall identify transfers of personal data from the EEA to countries outside the EEA.
    • Risk Assessment: Conduct a risk assessment to determine the necessity and proportionality of the transfer and assess the level of protection in the destination country.
    • Incorporation of SCCs: Where applicable, incorporate the appropriate SCCs into contracts governing the data transfer.
  • Documentation and Records:
    • Record-Keeping: Maintain records of all data transfers subject to SCCs, including risk assessments, contracts, and any relevant approvals.
    • Regular Review: Regularly review and update SCCs to ensure continued compliance with applicable data protection laws.
  • Training and Awareness: Conduct training sessions to raise awareness among employees involved in data transfers about the importance of complying with SCCs and data protection laws.
  • Review and Revision: This policy will be reviewed annually and revised as necessary to ensure compliance with changes in applicable laws and regulations.
  • Contact Information: For questions or concerns regarding this policy, contact the Data Protection Officer at [DPO contact information].

     

    DATA USAGE PERMISSION 

    By submitting this form and/or registering on www.EduVisa.co.uk and/or responding to any communication (electronic or otherwise) the candidate/student hereby, give permission to the following:

    • The candidate/student acknowledges and understands that personal information is voluntarily submitted to the EduVisa Graduate School of Management for the purpose of evaluation, assessment, validation, registration and administrative/academic purposes related to the candidate/student.
    • The candidate/student further acknowledges that he/she gives permission to EduVisa Graduate School of Management to maintain personal information on their database and to use such personal information to inform the candidate/student for the purposes of administrative and academic processes and updates related to EduVisa Graduate School, its Online Learner Management System (OLMS) and /or related centre/campus activities in line with Data Protection requirements.
    • The candidate/student acknowledge and understand that should this consent be cancelled (via email or the EduVisa Virtual University System (EVUS) all data pertaining to my personal information, and academic activities will be de-activated on the data servers of EduVisa Graduate School of Management to comply with the expressed request. 

    EduVisa Graduate School of Management acknowledges that the information contained herein will be used solely by EduVisa Graduate School of Management for the purposes for which the information was obtained and given and will only be used according to the conditions and stipulations as prescribed by the relevant regulatory.

     

    DUAL QUALIFICATION - iMBA DEGREE PROGRAMME

    In principle, the concept of "Dual Qualification" refers to a situation which allows the student to enrol and complete two different qualifications at the same time, while allowing the qualifications to be completed in less time than it takes to complete them individually.

    The EduVisa "Dual Qualification" Policy applies specifically to the Integrated Master's of Business Administration (iMBA) Degree Programme and incorporates the element of Progressive Qualification Certification (PQC) which provides for an Uniqual-IQF (Formative Assessment) after which the student progresses to a curriculum-mapped Ofqual-RQF (Summative Assessment) that again results in a UK-Ofqual Accredited Diploma at RQF Levels 4 to 8 (equivalent to the relevant Bachelor, Master's and Doctoral degree levels and credit-bearing towards the full UK MBA Degree).

    Students completing the iMBA Degree Programme consequently may be awarded an EduVisa IQF- as well as an Ofqual RQF level 4, 5, 6, 7 and 8 diploma qualification while studying towards a Master's of Business Administration Degree (MBA) on the integrated EduVisa/Arden University MBA Programme.

     

    REASONABLE ADJUSTMENT AND SPECIAL CONSIDERATIONS POLICY

    EduVisa is dedicated to adhering to all relevant legislation concerning the development and delivery of qualifications and ensuring fair access to assessments for all students.

    EduVisa makes provision for a reasonable adjustment in the case of students suffering from a permanent disability or if a specific learning need has to be addressed. These adjustments are intended to help minimize disadvantages during assessments and may include but are not limited to the following interventions:

    • Modifying assessment conditions, such as allowing extra time
    • Adapting materials, e.g., providing Braille versions
    • Offering support during assessments, like a sign language interpreter or reader
    • Adjusting the assessment environment, such as minimizing visual distractions for autistic learners
    • Allowing the use of coloured overlays

    Reasonable adjustments must be requested and approved before the assessment takes place, ensuring equitable access for all students.

    Special consideration applies when a learner experiences temporary illness, a medical condition, learning difficulties, or other circumstances that impact their performance during an assessment. If approved, a special consideration may result in a minor post-assessment adjustment to the learner’s mark, reflecting the level of difficulty they encountered. 

    All documents related to reasonable adjustments and special considerations are securely stored on the EVUS platform and recorded on the Student Profile for future reference. The EduVisa Reasonable Adjustment and Special Considerations Policy sets out steps to be followed to implement reasonable adjustments and special considerations. EduVisa recognises that:

    • Reasonable adjustments may be required, particularly in assessment situations, so that assessments are a fair test of a learner’s knowledge and what they capable of. 
    •  The usual format of assessment may not be suitable.
    •  Our assessments are fair without being prejudicial or advantageous to those who require reasonable adjustments and special considerations to be made.
    •  All Study Centres should have a Reasonable Adjustment and Special Considerations Policy.

    Reasonable adjustments refers to any activity that helps to reduce the effect of a disability or difficulty that places the learner at a substantial disadvantage in the assessment situation, such as:

    • Allowing learners extra time to complete the assessment activity
    • Adapting assessment materials
    • Providing facilitators that have been sensitised in this regard
    • Changes to the learning environment

     EduVisa makes provision for special considerations to be applied after an assessment if there is a substantive reason (supported by documented evidence) to believe that the learner has been disadvantaged by the assessment. Reasons for special considerations may include:

    • Temporary illness
    • Injury
    • Bereavement
    • Family issues
    • Personal issues

    Learners cannot enter a plea for special considerations for assessments based solely the grounds of disability. Learners must declare any grounds for special consideration prior to the assessment in time allow the EDUVISA Graduate School of Management to make reasonable adjustments. Where an assessment required that a criterion is met it may not be appropriate to apply special consideration, in which case an opportunity to re-take the assessment may be allowed.

     When making decisions regarding reasonable adjustments, the EDUVISA Graduate School of Management will take into consideration the following:

    • That learners must be able to cope with the level and content of assessment.
    • That set standards of competence (as laid down by the Awarding Body cannot be altered.
    • That learners will not gain an advantage or disadvantage from any adjustment.
    • Any adjustment will be based on the individual needs of the learner.
    • Each adjustment and the circumstances thereof will be considered on an individual basis.
    • That any adjustment will not affect the learners’ normal way of working, providing that this does not affect what is being assessed in any way.

     During the process of recruitment and onboarding EduVisa Graduate School of Management will ensure that:

    •  Learners are given the appropriate advice and guidance at the outset of their programme of study and that their needs will be met.
    • Each learner will be assessed on their potential to achieve any qualifications. In doing, support, where appropriate will be identified and made know to the learner.
    • In the event that a learner is identified as not being able to meet the requirements for attainment of a particular assessment or parts thereof, this will be communicated to the learner, so that appropriate study decisions can be made.
    • All learners will be made aware of study options available and adjustments that may be necessary and any restrictions on progression routes from learners not achieving certain outcomes.

    EduVisa Graduate School of Management supports the principle of open and public dialogue and will ensure that all details relating any reasonable adjustments by communicated our External Verifiers upon request pertaining to the following:

    • Services for learners with learning difficulties
    • Services for learners with hearing impairments
    • Services for learners with visual impairment
    • Services for learners who have a permanent physical impairment
    • Services for learners who have a medical condition or temporary injury
    • Services for learners whose first language is not English

    In the event that the EDUVISA Graduate School of Management needs additional advice and guidance they will contact the Awarding Body to seek clarification before making any decision in accordance with their rules for application.

     

    DUAL QUALIFICATION - iMBA DIPLOMA CAPSTONE REQUIREMENT 

    EduVisa Graduate School of Management (EduVisa GSM) may upon request/nomination consider the awarding of diploma qualifications (subject to compliance with the relevant UK-Ofqual & BAC-University guidelines and policies) at IQF-assessment and accreditation level while taking into consideration declared RPLE policies, the level and duration of previous employment at a middle to senior management level, the nature and extent of collaboration agreements, role and contribution to society and the status of qualifications previously obtained after completion of a prescribed curriculum (including formal moderated assessment/examination) as approved and accredited in terms of government legislation or a government-recognised award body.

    Consideration will only be given to such requests if proof of attendance, study process and examination results can be validated as it applies specifically to the field of business and management studies relevant to iMBA Curriculum.

    The EduVisa ROLE-Committee will, in the case of a non-business and management academic history, require the candidate to complete an EduVisa Diploma Capstone Programme at the appropriate level (IQF-Levels 4 to 7) consisting of an IQF-assessment of 6 elective modules as proof that the candidate has indulged in moderated business studies. The EduVisa Diploma Capstone Programme can be completed in 3–4 months and may result in a Diploma in Management (QF-L4Dip.Man), Higher Diploma in Management (IQF-L5HDip.Man), Graduate Diploma in Management (IQF-L6GDip.Man) or Post-Graduate Diploma in Management (IQF-L7PGDip.Man) to meet accreditation and qualification audit and validation requirements relevant to the UK-Ofqual and UK-BAC regulatory environment. 

    The issuing of the mentioned diploma qualifications qualify the candidate to proceed with the relevant RQF-Assessment/Examination phase in order to be awarded a EduVisa-Ofqual L4, L5, L6 or L7 diploma qualification and to proceed to the next academic year.

    Candidate applying for the EduVisa Diploma Capstone Programme will also be considered for the EduVisa Scholarship Discounted Fee (-25%) Programme when continuing their studies towards the iMBA Degree via EduVisa/Arden University. 

    Please note that an IQF diploma certification (Formative Theory Assessment) serves as the forerunner to UK-Ofqual RQF certification (Summative Theory Assessment) accredited on the UK-Ofqual qualification framework. It is also important to note that only the final EduVisa-Ofqual (RQF) qualification qualifies for accreditation purposes when submitted to a quality assurance body (SCO, Ofqual, EQA, SAQA etc). In this regard, the name, logos, website content or accreditation status of EduVisa Graduate School of Management, its academic programmes or academic partners may not be copied or used for accreditation validation purposes by third-parties, academic partners or individuals. Such action constitute a fraudulent action. 

     

    AWARDING OF HONORARY QUALIFICATIONS

    The criteria for the awarding of Honorary Qualifications varies from country to country as is illustrated by the following references:

    The awarding of any Honorary Qualification may require the completion of curriculum components in support of the qualification. The awarding of such a Honorary Qualification will only take place after careful consideration and final recommendation by the EduVisa Council. 

     

    COOKIE CONSENT POLICY

    The purpose of this policy is to describe what cookies are, what EduVisa use them for, and how you can manage them during your visit to or use of our websites. Cookies are small text files placed on your computer or mobile device when you visit the EduVisa website. These files do not contain your personal data but allow EduVisa to associate you with a certain device. Many websites use cookies, and more information can be obtained at All About Cookie.

    Cookies provide several useful functions to the website user, including:

    • the granting of access to restricted content
    • the tailoring of our website’s functionality in line with the personality of the user by informing EduVisa of the user's preferences, location, or device type
    • improving the EduVisa website performance
    • understanding who the EduVisa audience is so that content can be adjusted to the needs of the user allowing third parties to provide services to the EduVisa website; and
    • assisting EduVisa in delivering interest-based advertising where appropriate in compliance with the applicable laws.

    EduVisa use several types of website cookies. Some cookies are placed by EduVisa, while others are placed by third parties, including but not limited to academic partners. These cookies may be deleted from the user's device at various times, such as at the end of a browsing session (when the user leaves the website) or after a pre-set amount of time, or they may remain on the device until it is deleted. 

    EduVisa may utilise the following types of cookies (Please note that these cookies do not store any personally identifiable information:

    • Strictly Necessary  - These cookies are necessary for the website to function and cannot be switched off in the EduVisa systems. They are normally set in response to actions made by the user, amounting to a request for services, such as setting privacy preferences, logging in or completing forms. Users can set their browsers to block or alert them about the cookies. This may result in certain parts of the website no longer functioning correctly. 
    • Performance - These cookies allow EduVisa to count visits and traffic sources so that we can measure and improve the performance of the EduVisa website and determine which pages are the most and least popular. All information these cookies collect is aggregated and therefore anonymous. If the user does not allow these cookies, the site will not be performance optimised for your usage purposes.
    • Targeting - These cookies may be set through the EduVisa website by our academic and advertising partners. They may be used by those companies to build a profile of our website user's interests for advertising purposes.

    The user's internet browser accepts cookies automatically but can modify its settings to stop accepting them. The user can also delete cookies manually, however, please note that the EduVisa website requires cookies to function properly. Removing them may limit users' access to all the functionalities of the EduVisa website. Information on the deletion of cookies can be found at Digital Trends.  EduVisa may occasionally make changes to this policy. Any material change to this policy will be communicated with a prominent notice on the EduVisa website. 

     

    ASSESSMENT PHASE POLICY

    EduVisa Graduate School of Management follows a three-phase assessment process that provides for cross-curriculum alignment (RQF, SCQF, NQF, EQF, etc), adheres to international qualification assessment requirements associated with prominent business schools and universities and meets the curriculum content requirements associated with UniQual (IQF) and Ofqual (RQF) accreditation requirements:

    • Formative Theory Assessment (IQF) - Formative Theory Assessment takes place at a modular level and verifies that the student has reached an acceptable level of theoretical exposure and understanding of subject contents. Formative Theory Assessment is certified at IQF-level by UniQual and guarantees that the benchmark Ofqual (RQF) curriculum and module content in addition to alternative qualification frameworks (Example EQF, NQF, SAQA, AQF, SCQF, CHEA etc) has been met. Completion of the module-mapped Formative Theory Assessment Phase thus certifies that the candidate has successfully completed the prescribed module-mapped tests relevant to a Diploma (Dip.Man) (IQF-L4) (Bachelor 1st Year), Higher Diploma (HDip.Man) (IQF-L5) (Bachelor 2nd Year), Graduate Diploma (GDip.Man) (IQF-L6) (Bachelor 3rd Year) or Post-Graduate Diploma (PGDip.Man) (Masters) (RQF-L7). The purpose of the Formative Assessment Phase, in terms of subject knowledge, is to introduce the student to the theory of Business and Management Studies in general and more specifically to familiarise the student with the predominant legal, organisational, and economic environment in which he/she is likely to operate in the future. Candidates are required to obtain a minimum average of 50% or "Pass" to proceed to the Summative Assessment Phase (RQF-Level). 

    • Summative (Applied) Assessment (RQF) - To meet accreditation and alignment requirements that form part of the Registered Qualification Framework (RQF) as stipulated by UK-Ofqual students are expected to complete a theoretical revision of modules studied at IQF-Level followed by the submission of module-mapped prescribed assignments at RQF-Level to evaluate the overall level of student comprehension at theoretical as well as interpretive/application level. Each assignment, after completion of the initial marking, will be submitted for external moderation (UK & International) to comply with the Ofqual-RQF qualification regulatory requirements. Successful completion of the Summative (Applied) Assessment Phase will result in the awarding of an RQF-Accredited Diploma at RQF-L4, RQF-L5, RQF-L6 or RQF-L7 levels. Completion of the Graduate Diploma (RQF-L6) will open the door to registering for a Bachelor in Business Honours (BBA-Hons) Degree while completion of a Post-Graduate Diploma (PGDip.Man) (RQF-L7) will open the door to registering for a Master's in Business Administration (MBA Top-Up) Capstone BA (Capita Selecta & Research Dissertation) respectively. 

    • University Assessment - University assessment takes place after the student has completed the UK-Ofqual RQF-L7 academic year and has registered for the final Capstone phase of the iMBA Degree Programme (MBA Top-Up) or alternatively has directly enrolled for an online full-time BBA-Hons, BSc, LLB, MBA, MA, MSc or LLM Degree Programme via EduVisa/Arden University or alternative university of choice. 
    • Please peruse Plagiarism & AI Misuse Policy, Assessment Procedure Policy and Assessment Submission Security Policy for further information.

     

    ASSESSMENT PROCEDURE & STANDARDISATION POLICY

    • EduVisa has implemented a fixed standard in terms of assessment procedure, assessment verification, assessment moderation and the process of clarification of all the aspects pertaining to assessment to students. This ensures that students follow a standard and uniform assessment format irrespective of the qualification or curriculum level they are being assessed at and that they are well informed about the required assessment methodology, guidelines pertaining to assessment legalities (plagiarism, proctored examinations and AI misuse) and 
    • The EduVisa Virtual University System (EVUS), uses an interactive artificial Intelligence-driven assessment methodology that has been developed for ease of operation on all electronic devices including mobile/mobiles, tablets and laptops which possess Internet connectivity via Wi-Fi, 3G/4G/5G or other means.
    • The EduVisa Virtual University System (EVUS) instantaneously generates results after the completion of each Module Assessment and allows the learner/student to repeat the specific module assessment until the required level of competency (minimum pass rate) has been achieved. 
    • The EduVisa Virtual University System (EVUS) communicates the EduVisa Assessment Process and Policy at the beginning of each course, module or unit online assessment in order to guide the student during the assessment (test, examination, assignment, or online interview process. 
    • EduVisa, in line with the UK-Ofqual and UniQual Qualification Frameworks as well as leading universities like Harvard and Columbia, implemented the following grading system: Fail / Pass / Merit / Distinction. As soon as a learner/student has achieved a “Pass” or minimum level of competency he/she is automatically forwarded to the next module or academic phase. This provides for a shortened study period on the side of the learner/student and completion of the final qualification in a shortened period of time. If the learner/student, however, registers a “Fail” during a Module Assessment he/she is offered another opportunity to complete the specific module assessment until the required level of subject competency is achieved.
    • EduVisa follows a Blended-Learning/Self-Paced pedagogic methodology and as a result, learners/student can determine their own tempo of academic progress. This contributes to a shorter study period but also makes provision for the learner/student who will take a longer period to finish his/her studies because of circumstances.
    • Students are advised to limit their assignments during the RQF Summative Assessment Phase to between 5000 – 8000 thousand words per assignment but will not be penalised for exceeding the indicated word count limit if the content relates to the assignment topic. All assignments need to be uploaded via the Student Portal in the Dashboard Assignment area. Students are required to submit a Plagiarism Report with each Summative Assessment Assignment. After an assignment has been submitted, it is elevated to a subject-relevant lecturer after which it may be selected for internal moderation purposes at the faculty level. Once assignments have been internally moderated and the initial marking has been confirmed assignments are uploaded to the UK-Ofqual system for external verification and qualification certification purposes.
    • It is accepted that learners/students who participate in any form of online study and assessment have taken notice of and agreed to the terms, conditions and policies reflected on the EduVisa website (EduVisa Policy Index).
    • EduVisa utilises various online question formats to ensure that the learner/student is exposed to the total spectrum of assessments that are usually associated with a university-campus environment.
    • Learners/students will be required to complete proctored/open-source module assessments within a specified period based on the time-allocation formula of +/- 30 seconds per mark allocation.
    • When completing an online Module Test it is recommended that the learner/student study the different options before deciding on the correct answer. Questions are formulated in such a way as to test the knowledge of the student and to ensure that a certain level of competency is achieved.
    • Please take note that module questions are randomly selected from an international databank utilised by universities and qualification accreditation bodies for online assessment purposes and may be compiled in such a way that it is open to “interpretation” or “context” on the side of the learner/student due to several reasons. The artificial intelligence (AI) logarithms utilised by the EduVisa Virtual University System (EVUS) automatically adjust the mark of the student upwards with a pre-calculated percentage during the moderation process to provide the candidate with the benefit of the doubt. This also accommodates the issue of online candidates who complete module tests on their own and does not have the luxury of “clarification” or “contextualisation” of questions by a lecturer during a “sit-in” or “supervised” examination session.
    • Learners/Students receive instantaneous feedback in terms of the overall grading achieved as well as the number of marks obtained per question. EduVisa does not follow a “spoon-feeding” approach where learners/students are “guided” to the correct answer to achieving maximum student pass rates but instead focuses on equipping the learner/student with a comprehensive theoretical knowledge base that will elevate him/her in the future academic/professional environment.
    • Please peruse Plagiarism & AI Misuse Policy, Assessment Phase Policy and Assessment Submission Security Policy for further information.

     

    ASSESSMENT SUBMISSION SECURITY POLICY

    EduVisa has instituted security protocols to govern and guarantee the safe and fair delivery of assessments. This is guaranteed by the introduction of a secure assessment process via the EduVisa Virtual University System (EVUS) which allows for proctored module/unit tests, various plagiarism and AI evaluations of submitted documentation and systemic checks and balances that prohibits irregularities during the submission process. Please peruse Assessment Procedure Policy, Assessment Phase Policy and Plagiarism & AI Misuse Policy for further information.

     

    QUALITY ASSURANCE POLICY

    EduVisa Business School has instituted a Quality Monitoring Board (QMB) to comply with international higher education academic qualification quality requirements such as UniQual and Ofqual. This ensures that EduVisa delivers accredited online courses and resources to not only meet the learning needs of the student but to set a benchmark that meets international academic and research standards globally.

    The Board Members include respected senior academic and business leaders from around the world.

    This Board meets regularly to assess:

    • Specific student issues
    • Any quality issues for university partners
    • Monitoring of assessment standards
    • Monitoring of material content against learning outcomes
    • Specific operational issues as they affect quality and customer service
    • Ongoing collaboration with universities and award institutions

    Outcomes of the reviews are shared online to ensure transparency and understanding among our partners and students. All feedback is welcomed so that issues can be formally raised via the QMB in a professional and objective manner.

     

    UNIVERSITY ONBOARDING MILESTONE POLICY

    • All new students are required to complete administrative and/or academic Onboarding Milestones shortly after completing the registration and payment process before their final enrolment can be confirmed. 
    • These Onboarding Milestones will be communicated to the newly registered student shortly after the process of preliminary registration has been completed and may be indicated as preliminary requirement to complete the process of enrolment.
    • Failure to complete these Onboarding Milestones will result in the removal of the student from the course/programme/ registered for.

     

    STAFF DEVELOPMENT POLICY

    EduVisa Graduate School of Management is dedicated to the ongoing professional development of all staff members, including those in joint staff establishments with collaborating institutions. EduVisa recognizes that an effective monitoring system for staff training and development is crucial for remaining competitive at both national and international levels, while also contributing to the academic and professional community.

    Please mouse-click on Staff Development Policy to access the Staff Development Policy. 

     

    MALADMINISTRATION AND MALPRACTICE POLICY

    Please mouse-click on Maladministration and Malpractice Policy to access the policy document.

     

    COMPLAINTS PROCEDURE POLICY

    At EduVisa Graduate School of Management, we hope and expect that you will be satisfied with your experiences here as a student. We are always pleased to hear about particularly good aspects of your experiences, but we also recognise that there may be circumstances when you may not be satisfied. If you do have any issues or concerns about particular aspects of academic life you are expected to raise them with an appropriate member of staff as soon as possible. Concerns about academic provision should be raised informally with your Academic Tutor or Adviser, Programme Director, or Academic Co-ordinator. Concerns about the provision of a facility or service should be raised informally with a member of the relevant team.   If you are not sure about who to approach do speak to the Student Service Centre and Support Centre staff which is reachable online or via the Student Call Centre. They are here to help you and assist with whatever questions you may have or challenges you may experience. If you remain unsatisfied or fail to resolve matters informally you may wish to submit a formal complaint.  

    Please mouse-click on Complaints Procedure Policy to access the policy document. 

     

    APPEALS POLICY

    As a provider of learning for students, the EduVisa Graduate School of Management is duty bound to provide a means by which students are able to appeal against assessment decisions. The aim of this document is therefore to detail the mechanism by which appeals against assessments can be made. The Appeals Process is available to all the EduVisa Graduate School of Management students. Students have the right to appeal in the following circumstances:

    •  Any grade awarded for any piece of work that contributes to the final grade
    •  Any grade awarded which may affect a student’s transfer/progression opportunities between courses or years of courses
    • A final year/course grade

    As part of the quality monitoring of the EduVisa Graduate School of Management courses, students can appeal against any aspect of an assessment decision. However, it is expected that students would normally appeal against the following:

    • That parts of the documented procedures have not been applied and in doing so has disadvantaged the student to a degree which has materially affected the decision/recommendation made, rendering it unsound. (Refer to Annex - Assessment Policy).
    • The lack of opportunity to show examples of competency against the assessment criteria/and or national academic standards.
    • That the decision-making body took a decision which no reasonable person would find comprehensible. Disagreement with the decision does not make it manifestly unreasonable. To apply this ground, students must provide substantive argumentation as to why no reasonable person could have arrived at the decision that was made.
    • The prejudice or bias of an assessor, which can be proven.

    The following circumstances will not be considered grounds for appeal:

    • Perceived past shortcomings in tuition, supervision or support not previously raised with the EDUVISA Graduate School of Management cannot be considered as grounds for appeal.  Concerns about the quality of teaching or supervision, or other issues related to the delivery of a study programme before assessment should be addressed under the Student Complaints Policy as they occur.
    • An Appeal may not be made to question the academic judgment of the Assessment Board. The student's feeling that the result unfairly reflects the merit of their work, or their ability is not a ground of appeal.
    • An Appeal may not be made against the actual mark awarded for a piece of assessed work, which is a matter of academic judgement, except where the case rests on a claim of procedural irregularity.
    • Errors in calculating or recording marks on the basis of which the original decision was made cannot be submitted as grounds for appeal, unless these errors have been identified by the student and brought to the attention of the EDUVISA Graduate School of Management.

     Appeals will only be accepted if submitted within one calendar month of the student receiving notification of the decision they wish to appeal against (or publication of results in the case of classification appeals).   Only developed cases, made using the Appeal form and presented clearly and comprehensibly, in accordance with the requirements set out in the Appeals Procedure, will be accepted.   There may be times when a student submits an appeal, the subject of which is actually a complaint, or vice versa.  In these cases, the EDUVISA Graduate School of Management may decide to reclassify the appeal or complaint, at whatever stage of the procedure that has been reached, and the EDUVISA Graduate School of Management will inform the student of this.

    The Academic Appeals procedure is split into 3 stages, which represents the process of acceleration, the internal and external personnel and the time scales involved.

     

    DISTANCE EDUCATION POLICY

    This policy applies to all distance education programs, students, faculty, centres and staff associated with EduVisa. It encompasses online courses, blended learning, and any other methods where teaching and learning occur outside the physical university campus. The EduVisa Distance Education Policy is embodied in, housed on and promulgated online via the EduVisa Virtual University System (EVUS) based on the following guiding principles:

    • Accessible - Provide adaptable learning solutions to accommodate diverse schedules and needs by ensuring that higher and tertiary education is accessible to diverse populations, including those in remote areas at a global level.
    • Affordable -  Provide an affordable alternative to existing university and management education that reflects rising costs, socio-political interference and questions regarding relevance and suitability within the context of the technology-driven Second Industrial Revolution.
    • Accredited - Deliver high-quality education that meets academic and professional standards at a UK-Ofqual and UK-University (BAC) level for international benchmark purposes. 

    The implementation of the EduVisa Distance Education Policy resides within the secure ambit of the EVUS platform which accommodates all facets of university administration, academic delivery and policy compliance. This ensures that the EduVisa Faculty design and deliver courses based on sound pedagogic and distance education methods while meeting UK-Ofqual and UK-University qualification quality control requirements. To this extend EduVisa maintains a robust Learning Management System (EVUS) which complies with data privacy and security requirements (See EduVisa Data Protection Policy) that ensure courses are interactive, engaging, and aligned with academic goals while utilising fair and transparent online assessment methods and learning outcomes.

     

    DIVERSITY AN INCLUSIVITY POLICY

    EduVisa Graduate School of Management is committed to a comprehensive policy on Equality and Diversity for all its staff and students.  This policy aims to prevent discriminatory practices and seeks to create a culture where staff and students can reach their full potential. It is EduVisa Graduate School of Management’s policy to select and treat staff and students on the basis of their merits only and irrespective of colour, race, nationality, national origins, disability, sexual orientation, religion or belief, marriage or civil partnership, family circumstances, political beliefs, gender, gender reassignment, pregnancy or maternity status, trade union membership, age or any other unfair distinction. EduVisa Graduate School of Management is committed to providing a learning, working and social environment in which the rights and dignity of all its members are respected, and which is free from discrimination, prejudice, intimidation and all forms of harassment and bullying. This Equality and Diversity Policy will be monitored and reviewed by EduVisa Graduate School of Management regularly and promoted throughout the institution. 

     Please mouse-click on Diversity and Inclusivity Policy to access the policy document.