About
ORIENTATION
By the end of this course, participants will be able to:
- Understand anger dynamics in terms of the anger cycle and the fight or flight theory.
- Know common anger myths and their factual refutations.
- Know the helpful and unhelpful ways of dealing with anger.
- Know techniques for controlling anger, particularly reading anger warning signs, using coping thoughts, exercising relaxation techniques and blowing off steam.
- Understand the difference between objective and subjective language.
- Know tips for identifying the problem.
- Express a feeling or position using I-messages.
- Know skills and techniques in making a disagreement constructive, including effective negotiation and solution-building.
- Reflect on one’s hot buttons and personal anger dynamics.
- Know to alter, avoid and, accept ways of responding to an anger-provoking situation.
- Understand the energy curve and how it can help in responding to someone else’s anger.
- Learn and practice de-escalation techniques.
- Gain an integrated view of anger management and how it can be best practised.
DURATION OF THE COURSE
The course could typically be completed within 1 - 3 days depending on the commitment and effort of the student. An online test assessment will be scheduled as soon as the student has communicated his/her readiness to the Online Tutor to take the examination. The pass rate for this course is 60%.
STUDY METHODOLOGY
Students access the prescribed Study Manual as well as the Online Test Assessment by clicking on the link in the left column of the Student Dashboard. Upon completion of the Online Test Assessment, the student will be activated for the next Course.
ONLINE TEST ASSESSMENT
The Online Test Assessment consist of a combination of multiple-choice, true-false as well as assignment-format questions.
ACADEMIC PROGRESSION
Students who have successfully completed the Certificate in Human Resources Skills (L3Cert.Skill) may progress to the Diploma in Higher Education Access (L3Dip.HEA) in order to access the EduVisa UK Bachelor/Masters Degree Programme or alternatively continue to specialise in the subject matter by registering towards the Professional Diploma in Human Resources Management (L6PDip.Man) (SA) (IQF).
REGISTRATION PROCEDURE
Use the Pay Online Button on the Course Portal to be directed to the secure Payment Gateway (PayPal, PayFast, FlyWire) to effect EFT, Debit/Credit Card and Bank/Cash Deposit payments in R, £, ¥, € or $.