About
ORIENTATION
The current workplace is filled with stress from a variety of sources. Only resilient employees are able to survive and thrive in today’s competitive workplace. Because resilience skills can reduce stress, help to manage change, maintain a positive attitude, reduce the risk of burnout, and prevent major crises from occurring, it is the most critical skill for employees to develop. Although some people are born with characteristics related to being naturally resilient, all people can learn how to develop resiliency. Managing workplace stress has less to do with one’s personality and more to do with learning and developing effective resiliency skills. This book will help you develop resilience.
SYLLABUS
- Overview of Workplace Stress
- Introduction
- What is Stress?
- Workplace Stress
- Types of Workplace Stress
- The Symptoms of Workplace Stress
- Chronic Stress Leads to Burnout
- Conclusion
- Building Workplace Resilience
- Introduction
- General Factors in Resilience
- How People Demonstrate Resilience
- Models of Resilience
- Dimensions of Resilience
- Conceptualizing Resilience
- Conclusion
- The Physical Dimension
- Introduction
- Busting Stress in the Workplace
- Lifestyle Changes
- After Work
- Conclusion
- The Social Dimension
- Introduction
- Forms of Communication
- Verbal Communication
- Listening Skills
- Nonverbal Communication
- Written Communication
- Conclusion
- The Mental Dimension
- Introduction
- Mental Flexibility
- Do You Have Grit?
- Develop Creativity
- Remain Positive
- Solve Problems Effectively
- Manage Time Well
- Conclusion
- The Emotional Dimension
- Introduction
- Emotional Intelligence in the Workplace
- Emotional Awareness
- Understanding Emotional Triggers
- Managing Emotions
- Conclusion
- The Occupational Dimension
- Introduction
- Balance Work and Life
- Change the Way You Work
- Workplace Relationships
- Be Action-Oriented
- Change Your Attitude
- Conclusion
DURATION OF THE COURSE
The course could typically be completed within 1 - 3 days depending on the commitment and effort of the student. An online test assessment will be scheduled as soon as the student has communicated his/her readiness to the Online Tutor to take the examination. The pass rate for this course is 60%.
STUDY METHODOLOGY
Students access the prescribed Study Manual and the Online Test Assessment by clicking on the link in the left column of the Student Dashboard. The student will be activated for the next Course upon completing the Online Test Assessment.
ONLINE TEST ASSESSMENT
The Online Test Assessment consist of a combination of multiple-choice, true-false as well as assignment-format questions.
ACADEMIC PROGRESSION
Students who have successfully completed the Certificate in Human Resources Skills (L3Cert.Skill) may progress to the Diploma in Higher Education Access (L3Dip.HEA) in order to access the EduVisa UK Bachelor/Masters Degree Programme or alternatively continue to specialise in the subject matter by registering towards the Professional Diploma in Human Resources Management (L6PDip.Man) (SA) (IQF).
REGISTRATION PROCEDURE
Use the Pay Online Button on the Course Portal to be directed to the secure Payment Gateway (PayPal, PayFast, FlyWire) to effect EFT, Debit/Credit Card and Bank/Cash Deposit payments in R, £, ¥, € or $.